1. Data Controller
The data controller for personal data is Pellerio Technologies Ltd, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. For any privacy-related requests, contact us at [email protected].
2. Data We Collect
We may collect and process the following categories of personal data:
- Identity data: first name, last name, date of birth, email address, phone number
- Financial data: information about deposits, withdrawals and investment activity
- Verification data: identity document, proof of address (for KYC/AML compliance)
- Technical data: IP address, browser type, device, cookies and browsing data
- Communication data: recordings of calls with advisors (with prior consent)
3. Purposes of Processing
Your personal data is processed for the following purposes:
- Creating and managing your platform account
- Providing investment services and financial advisory support
- Compliance with legal and regulatory obligations (KYC, AML, tax reporting)
- Service-related communications, updates and customer support
- Platform improvement and anonymous statistical analysis
- Direct marketing, with your explicit consent
4. Legal Basis
Data processing is based on the following legal grounds under GDPR:
- Contract performance: to provide the services you request
- Legal obligation: for regulatory and tax compliance
- Legitimate interest: for platform security and fraud prevention
- Consent: for marketing activities and non-essential cookies
5. Data Sharing
We do not sell your personal data to third parties. We may share information with:
- Authorised financial partners executing operations on our behalf
- Technology and payment service providers
- Competent authorities, when required by law
- Legal and tax advisors bound by professional confidentiality
All third-party providers are bound by GDPR-compliant data processing agreements.
6. International Transfers
Data may be transferred outside the United Kingdom and European Economic Area. In such cases, we adopt appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to protect your data.
7. Data Retention
We retain personal data for as long as necessary to provide services and comply with legal obligations. Generally, account data is retained for 7 years after account closure, in accordance with financial sector regulatory requirements.
8. Your Rights
As a data subject, you have the following rights under GDPR and UK GDPR:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing for marketing purposes
- Right to withdraw consent at any time
To exercise your rights, write to [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) of the United Kingdom.
9. Cookies
Our website uses essential technical cookies for platform functionality and analytical cookies to improve user experience. You can manage cookie preferences through your browser settings. Non-essential cookies are activated only with your consent.
10. Security
We adopt appropriate technical and organisational measures to protect personal data, including SSL/TLS encryption, two-factor authentication, strict access controls and periodic security audits.
11. Policy Changes
We reserve the right to update this Privacy Policy. Significant changes will be communicated via email or platform notice.